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September
6 Lifesharing office closed
19 Heart Walk Balboa Park
21 VAC Board Meeting (DATE CHANGE)

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First Graduating Class PDF Print E-mail

Inaugural Lifesharing Certified Family Service Coordinators Class Graduates

On Feb. 1, Lifesharing San Diego graduated its first class of Certified Family Service Coordinators (CFSC). The CFSC training program was developed in-house and facilitated by Chaplain Don Stouder, a senior family service specialist with Lifesharing. CFSC training is a 20-hour seminar taught over three days.

At Lifesharing, Family Service Coordinators serve as a liaison between the donor family, procurement coordinator and hospital personnel. As bilingual family advocates, they provide grief support, help families understand the issues and decisions they must address, and offer the opportunity of organ and tissue donation and obtain informed consent from family members.

The certification program includes core training in counseling skills, active listening, crisis intervention, grief and bereavement, consent approach process, ethics, and stress management.  Smaller segments of the training included clinical evaluation of a potential donor referral and organ/tissue allocation issues. In addition to the training, participants were required to have at least one year of relevant experience and pass a 55-question comprehensive written examination with a score of 90% or better. In order to maintain certification, participants must earn 10 hours of continuing education credit per year.

Graduates of the 2010 inaugural class were (above from left): Ana Jackson, Melissa Alvarez, Sam Oliveros, Paulina Montano, and Belen Bell.

Lifesharing, a division of UCSD Medical Center, serves San Diego and Imperial Counties in Southern California.

 
New Role Created PDF Print E-mail

Ramesh Sivagnanam Promoted

Ramesh SivagnanamHospital Development Manager Ramesh Sivagnanam has been promoted to Lifesharing Family & Financial Services Manager.  In this new role, Ramesh will provide the day-to-day oversight of the organ and tissue family services staffs and finance team.  He ensures staffing and on call coverage, project management oversight, performance management, hiring decisions, and policy development and oversight for the departments.  Ramesh will continue to provide Hospital Development Services to Rady Children’s Hospital, the region’s pediatric trauma and transplant center.

In addition to recently earning his MBA at San Diego State University, Ramesh completed the University of California San Diego Supervisor’s academy, an intensive 8-week course that addresses all areas of supervision and management as well as management within the UCSD system. Lifesharing is a division of UCSD Medical Center.

Ramesh has worked at Lifesharing since 2005. Previously he worked as a business development manager in London with a healthcare consulting firm helping physicians with practice management.  He and his wife, Dr. Mamata Sivagnanam, have two daughters.

 
New Manager Named PDF Print E-mail

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Reorganization triples Donors; Helps More through Gift of Tissue

Tissue recoveries at Lifesharing in San Diego have nearly tripled following a major reorganization for the decades-old tissue bank originally formed to support the region’s only burn center.  The changes and staff growth occur just as the program has moved in to an expanded surgical suite at the new Medical Examiner’s office complex in San Diego.

 “Our results have been outstanding. I am very proud of our staff and greatly appreciate our continuing excellent relationships with our partners,” said Lifesharing Executive Director Lisa Stocks, who oversees both the OPO’s organ and tissue efforts. "It is wonderful to know our efforts will help even more families through the gift of tissue.”

During 2009, Lifesharing’s Tissue Bank recovered 630 donors coordinated by nine career employees. “When I arrived at Lifesharing in 2003, we recovered a little more than 200 tissue donors per year.” Stocks said. “This past year we have had as many as seven donors in a single day. Our highest month to date under our new structure currently is 62 donors, which was possible only with the flexible assistance of our well-trained 13 per diem employees.”

Changes at Lifesharing’s tissue bank focused on job specialization including family services, recovery, record review, and rigorous quality assurance to expedite chart release. A new tissue business development staff now works within Lifesharing's 28 hospitals. Specialists also do community outreach to increase tissue referrals from Lifesharing’s 28 hospitals, and from funeral homes, skilled nursing facilities and hospices. 

“To ensure coverage and high quality standards, we have implemented a comprehensive training program and cross-train teams,” Stocks said. “Management roles also have been expanded to meet needs. Keith and Harry work in partnership with me to ensure that all aspects of our Tissue Bank services are working smoothly.”

Keith Larson: Tissue Bank Manager

Keith LarsonKeith Larson, CTBS, CEBT, has joined Lifesharing team as the Tissue Bank Manager. He manages all personnel, policy, and training aspects of recovery services at Lifesharing Tissue Bank.  Keith has extensive, long term experience in the fields of organ and tissue donation as well as funeral services. 

Most recently, Keith was one of the Donor Services Technical Trainer for the Joint Restoration Foundation (JRF) program at AlloSource.  Previously, he was the Director of Tissue/Eye Recovery at Nevada Organ Donor Network as well as Organ Bank Surgical Coordinator.  He also served as the Office Manager for the Mile High Transplant Bank/Rocky Mountain Lions Eye Bank branch office in Colorado Springs, CO. Keith began his career at Forest Lawn Mortuary as a Funeral Director and Embalmer. He is a graduate of Cypress Mortuary College and currently holds the CTBS and CEBT certifications, as well as the Funeral Directors National Board license.

He and his wife Beth are recent first-time grandparents. In their spare time, they enjoy the San Diego beach after escaping than the hot summers in Henderson, NV.

Harry Celestin: Tissue Bank Operations

Harry CelestinHarry Celestin, CTBS, CEBT, has worked for Lifesharing for nearly 10 years and now has taken on the title of Tissue Bank Operations Manager.  His area of responsibility encompasses all Tissue Bank Plant operations at Lifesharing’s Tissue Bank and Recovery Suite, Supply Management for the Tissue Bank and Medical Examiner’s office, Auto Graft processing, Auto Graft outreach and development, and tissue distribution.  Additionally, he is responsible for the management of chart clearing, and liaison with the Processors to ensure that charts are cleared based on preset time guidelines, and ensuring that we are reimbursed appropriately. 

Harry will continue to serve as Administrator on Call and provide expert oversight of the donation process.  In this role, Harry will supervise the Tissue Chart staff as well as the staff at the Tissue Bank. Lifesharing’s parent organization, UCSD Medical Center, also has called upon Harry’s experience by asking him to coordinate all tissue issues for The Joint Commission.

Harry and his wife Monique have three sons.


 

 
Project Underway PDF Print E-mail

Yesenia Mora Earns QA Black BeltYesenia Mora

 Lifesharing Quality Assurance and Operations Manager Yesenia D. Mora, LSSBB, has completed the intense Lean Six Sigma Black Belt Quality Certification through the University of California at San Diego, Lifesharing’s parent organization. The 3-month course included a weekly 8-hour class on Fridays and required submission of a major project developed in conjunction with Lifesharing.

“My project involved a hospital case pay for organ cases, with a goal of having one hospital completed by the end of the class,” Mora said. “With the full roll out of this project to all our hospitals, our pay cycle time will go from an average of 58 days to 25 days, which is a great benefit for them and for us. This project is estimated to save thousands of dollars annually.

Yesenia has two sons and is a 14-year UCSD Medical Center employee.  Previously she worked as a Human Resources analyst.

 

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